For our terms and conditions, click here.
Pre Press Services:
For new accounts, payments are made with the order either by Credit Card, Company or Personal Check, Cashiers Check, Bank Check, Money Order and Cash.
Net Term accounts will be considered on a case by case basis.
Open Accounts (Net Term):
Net account status will be given on a case by case basis. Please fill out our Open Account Application PDF. Open accounts may only be paid by check or money order.
Invoices over 45 days will be billed to a credit card on file with a $25 penalty.
Accounts that are past due (Due date plus a 5 day grace period) will be charged 1.5% per month (18% per year) until payment is received. All collections and legal fees will be the sole responsibility of the debtor.
Returns / Refund policy:
All jobs are considered closed after 5 business days. No claims for refunds are accepted after 5 business days from receiving the job. No refunds will be permitted without an RMA#.
Equipment, Software, Film, Paper, Accessories (Non Service Items):
All non service items are to be paid in advance by Credit Card, Company or Personal Check, Cashiers Check, Bank Check, Money Order and Cash.
Open accounts are limited to $2,500.00 without a deposit on non service items.
Orders over $2,500.00 require a 50% deposit before the order is placed.
Payment Types Accepted:
Visa, MasterCard, Discover. To facilitate faster processing of you credit card,
please download and fill out our Credit Card Authorization Form PDF.
Other payment type accepted:
Company or Personal Check, Cashiers Check, Bank Check, Money Order and Cash.
Checks or Money Orders should be made out to Photographer At Large.
We also accept Wire transfers. The fee per transfer is $35.00 usd.
Returns / Refund policy:
No returns or exchanges will be permitted without an RMA#.
No returns on products over 30 days. Shipping fees and services fees are not refundable. There is a 20% restocking fee for any open but complete item sent back for refund or exchange. A 10% restocking fee for any unopened item sent back for refund or exchange.
All returned items must be 100% complete, in the original packaging and in resalable condition with all packaging materials, manuals, blank registration card(s), software and dongles must be present or no refund will be given.
We strongly recommend that you choose a carrier that provides tracking and insurance for your return package. We will not refund any lost or stolen items for any reason. Please keep all information related to the sale until your refund is completed.